Our Operations Team
Our operations team is made up of highly experienced pilots, aircrew and water rescue crew supported by NSW Department of Health doctors and paramedics
Our standard operating crew is five full time pilots plus a number of casual pilots available at short notice, which helps ensure we maintain our high standard of availability - currently over 97% in a year.
Our dedicated and professional pilots command great admiration and respect from the many businesses and communities that support us and who help ensure they are flying the best aircraft possible. The pilots are highly regarded by the helirescue community who appreciate the important role they play.
We have five full time aircrew who have been with the Service for between 3-25 years
Their level of experience is irreplaceable; their knowledge and skill helps ensure our helicopter operates to an optimum level. They too display great community spirit and help us remain an integral part of the emergency rescue teams that operate in the Northern Region of NSW.
Our six Water Rescue crew have extensive experience through their involvement with Surf Life Saving Australia (SLSA). Each has held Gold level medallions over their many years of association with SLSA.
Our Rescue crews are also our future, they too have great community spirit which is evident in the pride they display on a daily basis.
Paramedics and Doctors
Helicopter trained Paramedics from the Ambulance Service of NSW (ASNSW) and Emergency Department Specialist Doctors from the Health Department of NSW are also available 24 hours per day 365 days per year.